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Latest Updates

September 8, 2020 11:00 a.m. CST

FirstNet One Take Flight

September 4, 2020 9:45 a.m. CST

Throughout Hurricane Laura, FirstNet has proven itself time and time again – working alongside those on the front lines every step of the way. But FirstNet is more than just a network. It is public safety’s communications platform, leading the way with innovative tools and solutions to help keep our first responders mission-ready. And today, FirstNet One has taken to the skies over Cameron Parish, Louisiana, providing hundreds of first responders in the area with vital, dedicated connectivity as they work to restore their communities. Check out our latest blog post to learn more.

AT&T Continues to Extend Relief to Customers Affected by Hurricane Laura

September 1, 2020 12:15 p.m. CST

We continue to extend relief to AT&T Wireless and AT&T PREPAID customers in areas hardest hit by Hurricane Laura. We are waiving data overage charges through September 8 to provide unlimited talk, text and data for customers 136 zip codes in counties and parishes like Sabine, Orange, Allen, Calcasieu, Cameron, Lafayette and more. 

 

Louisiana

70516, 70525, 70526, 70527, 70531, 70534, 70537, 70543, 70556, 70559, 70578, 70638, 70644, 70648, 70651, 70654, 70655, 70658, 71463, 70634, 70637, 70652, 70653, 70657, 70660, 70662, 70601, 70602, 70605, 70606, 70607, 70609, 70611, 70612, 70615, 70616, 70629, 70630, 70633, 70646, 70647, 70661, 70663, 70664, 70665, 70668, 70669, 70631, 70632, 70643, 70645, 70515, 70524, 70554, 70576, 70580, 70585, 70586, 71367, 70513, 70544, 70552, 70560, 70562, 70563, 70569, 70532, 70546, 70549, 70581, 70591, 70640, 70650, 70501, 70502, 70503, 70504, 70505, 70506, 70507, 70508, 70509, 70518, 70520, 70529, 70558, 70583, 70592, 70596, 70598, 70593, 70512, 70535, 70541, 70550, 70551, 70570, 70571, 70577, 70584, 70589, 70750, 71345, 71353, 71356, 71358, 70517, 70519, 70521, 70582, 70510, 70511, 70528, 70533, 70542, 70548, 70555, 70575

South Texas

75928, 75932, 75933, 75966, 75977, 77614, 77611, 77626, 77630, 77631, 77632, 77639, 77662, 77670, 75930, 75948, 75959, 75968

View Zip Codes

We previously made credits available and waived overage charges for AT&T wireless customers with billing addresses and AT&T PREPAID customers with phone numbers in over 720 zip codes from August 26 through September 1.1

 

Louisiana:

70516, 70525, 70526, 70527, 70531, 70534, 70537, 70543, 70556, 70559, 70578, 70638, 70644, 70648, 70651, 70654, 71463, 70655, 70658, 71320, 71322, 71323, 71327, 71329, 71331, 71333, 71339, 71341, 71350, 71351, 71355, 71362, 71369, 70634, 70637, 70652, 70653, 70657, 70660, 70662, 70630, 70633, 70646, 70647, 70601, 70602, 70605, 70606, 70607, 70609, 70611, 70612, 70615, 70616, 70629, 70661, 70663, 70664, 70665, 70668, 70669, 70631, 70632, 70643, 70645, 71027, 71030, 71032, 71046, 71049, 71050, 71052, 71063, 71078, 70515, 70524, 70554, 70576, 70580, 71367, 70585, 70586, 71407, 71417, 71423, 71432, 71454, 71467, 70513, 70544, 70552, 70569, 70560, 70562, 70563, 70532, 70640, 70546, 70650, 70549, 70581, 70591, 71342, 71465, 71371, 71479, 71480, 70518, 70520, 70529, 70501, 70502, 70503, 70504, 70505, 70506, 70507, 70508, 70509, 70593, 70596, 70598, 70558, 70583, 70592, 71002, 71411, 71414, 71416, 71428, 71031, 71434, 71450, 71452, 71456, 71457, 71458, 71497, 71066, 71468, 71469, 71301, 71302, 71303, 71306, 71307, 71309, 71315, 71405, 71409, 71325, 71328, 71330, 71424, 71427, 71430, 71431, 71433, 71438, 71346, 71447, 71348, 71448, 71455, 71466, 71359, 71360, 71361, 71365, 71472, 71477, 71485, 71019, 71034, 71406, 71419, 71426, 71429, 71449, 71460, 71462, 71065, 71486, 70512, 70535, 70541, 70750, 70550, 71345, 70551, 71353, 71356, 70570, 70571, 71358, 70577, 70584, 70589, 70517, 70519, 70521, 70582, 70340, 70514, 70342, 70522, 70523, 70538, 70540, 70380, 70381, 70392, 70510, 70511, 70528, 70533, 70542, 70548, 70555, 70575, 71404, 71410, 71422, 71440, 71471, 71473, 71483

South Texas:

77457, 77465, 77428, 77483, 77419, 77440, 77414, 77415, 77458, 77422, 77456, 77404, 77542, 77541, 77566, 77531, 77432, 77480, 77482, 77463, 77486, 77516, 77455, 77468, 77515, 77431, 77437, 77467, 77453, 77534, 77554, 77420, 77577, 77488, 77551, 77430, 77555, 77563, 77444, 77550, 77552, 77553, 77510, 77443, 77568, 77517, 77461, 77590, 77592, 77511, 77448, 77436, 77460, 77583, 77512, 77591, 77451, 77417, 77539, 77481, 77578, 77650, 77435, 77574, 77518, 77573, 77617, 77549, 77546, 77459, 77471, 77565, 77454, 77584, 77545, 77598, 77469, 77581, 77479, 77434, 77623, 77058, 77588, 77062, 77586, 77406, 77089, 77053, 77464, 77489, 77209, 77059, 77047, 77497, 77507, 77034, 77487, 77048, 77075, 77085, 77477, 77478, 77485, 77496, 77498, 77045, 77504, 77505, 77035, 77071, 77061, 77051, 77031, 77587, 77572, 77407, 77033, 77099, 77096, 77476, 77502, 77054, 77025, 77441, 77017, 77571, 77087, 77074, 77501, 77508, 77655, 77083, 77036, 77021, 77072, 77503, 77402, 77514, 77401, 77081, 77030, 77411, 77536, 77005, 77523, 77506, 77023, 77082, 77012, 77004, 77046, 77098, 77522, 77006, 77063, 77547, 77494, 77011, 77042, 77450, 77027, 77094, 77057, 77003, 77056, 77002, 77019, 77010, 77077, 77640, 77029, 77202, 77204, 77206, 77207, 77208, 77210, 77212, 77213, 77215, 77216, 77217, 77219, 77220, 77221, 77222, 77223, 77224, 77225, 77226, 77227, 77228, 77229, 77230, 77231, 77233, 77234, 77235, 77236, 77237, 77238, 77240, 77241, 77242, 77243, 77244, 77245, 77248, 77249, 77251, 77252, 77253, 77254, 77255, 77256, 77257, 77258, 77259, 77261, 77262, 77263, 77265, 77266, 77267, 77268, 77269, 77270, 77271, 77272, 77273, 77274, 77275, 77277, 77279, 77280, 77282, 77284, 77287, 77288, 77289, 77290, 77291, 77292, 77293, 77297, 77299, 77001, 77052, 77203, 77024, 77201, 77015, 77007, 77520, 77020, 77474, 77079, 77413, 77491, 77492, 77218, 78933, 77530, 77661, 77665, 77009, 77026, 77013, 77008, 77473, 77521, 77055, 77043, 77466, 77080, 77028, 77018, 77423, 77562, 77022, 77092, 77449, 77084, 77049, 77078, 77622, 77091, 77016, 77493, 77093, 77597, 77076, 77580, 77040, 77041, 77560, 77088, 77641, 77643, 77037, 77050, 77044, 77039, 77642, 77095, 77705, 77038, 77065, 77086, 77315, 77064, 77060, 77532, 77396, 77619, 77067, 77611, 77433, 77032, 77066, 77410, 77070, 77651, 77205, 77418, 77014, 77429, 77069, 77627, 77346, 77325, 77347, 77538, 77629, 77090, 77073, 77068, 77338, 77613, 77582, 77713, 77379, 77725, 77447, 77391, 77710, 77707, 77339, 77388, 77630, 77377, 77445, 77345, 77639, 77535, 77373, 77336, 77383, 77387, 77446, 77484, 77704, 77720, 77726, 77702, 77375, 77631, 77701, 77575, 77365, 77706, 77533, 77386, 77703, 77337, 77389, 77670, 77393, 77380, 77564, 77708, 77357, 77362, 77355, 77561, 77662, 77381, 77659, 77353, 77385, 77382, 77632, 77626, 77426, 77354, 77302, 77384, 77657, 77372, 77519, 77306, 77880, 77327, 77301, 77305, 77316, 77615, 77304, 77363, 77333, 77614, 77625, 77585, 77868, 77374, 77303, 77656, 77328, 77612, 77376, 77368, 77318, 77356, 77378, 77369, 77371, 77326, 77663, 75933, 77830, 77358, 77873, 77875, 77335, 77331, 77616, 77340, 77332, 77664, 77660, 77624, 77876, 75928, 75956, 77351, 77359, 77341, 77399, 77342, 77343, 77344, 77348, 77349, 75979, 77364, 75990, 77334, 77320, 75942, 77350, 77360, 77367, 75966, 75934, 75938, 75960, 75951, 75936, 75932, 75862, 75939, 75865, 75845, 75977, 75851, 75931, 75980, 75941, 75856, 75968, 75949, 75929, 75834, 75901, 75926, 75948, 75904, 75902, 75903, 75915, 75944, 75930, 75937, 75959

See if Your Zip Code Was Covered

AT&T Offers Free Prepaid Device for Impacted Customers

September 1, 2020 12:15 p.m. CST

We know how important communication is, especially after a natural disaster like Hurricane Laura. In an effort to keep our customers connected, we are offering a free LG Arena 2* with a waived activation fee valid in store locations throughout Louisiana. This offer runs from August 28, 2020 through September 11, 2020.

 

 *Ends 9/11/20. Only at participating AT&T stores. Applicable taxes due at sale. Exclusions & restrictions apply. See store for details.

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Network Update

September 4, 2020 9:45 a.m. CST

Our wireless network in Louisiana is operating normally following Hurricane Laura and we are working to address a very limited number of wireline customers who were affected by storm damage and power outages. Although our network is performing well, we continue our work to maintain generator refueling schedules, rebuild destroyed towers, and perform general maintenance and cleanup. Our Network Disaster Recovery team will be staying in the area for the near future to continue to provide temporary service at locations with severe damage, until long term solutions can be implemented.

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Customer Relief

AT&T Continues to Extend Relief to Customers Affected by Hurricane Laura

September 1, 2020 12:15 p.m. CST

We continue to extend relief to AT&T Wireless and AT&T PREPAID customers in areas hardest hit by Hurricane Laura. We are waiving data overage charges through September 8 to provide unlimited talk, text and data for customers 136 zip codes in counties and parishes like Sabine, Orange, Allen, Calcasieu, Cameron, Lafayette and more. 

 

Louisiana

70516, 70525, 70526, 70527, 70531, 70534, 70537, 70543, 70556, 70559, 70578, 70638, 70644, 70648, 70651, 70654, 70655, 70658, 71463, 70634, 70637, 70652, 70653, 70657, 70660, 70662, 70601, 70602, 70605, 70606, 70607, 70609, 70611, 70612, 70615, 70616, 70629, 70630, 70633, 70646, 70647, 70661, 70663, 70664, 70665, 70668, 70669, 70631, 70632, 70643, 70645, 70515, 70524, 70554, 70576, 70580, 70585, 70586, 71367, 70513, 70544, 70552, 70560, 70562, 70563, 70569, 70532, 70546, 70549, 70581, 70591, 70640, 70650, 70501, 70502, 70503, 70504, 70505, 70506, 70507, 70508, 70509, 70518, 70520, 70529, 70558, 70583, 70592, 70596, 70598, 70593, 70512, 70535, 70541, 70550, 70551, 70570, 70571, 70577, 70584, 70589, 70750, 71345, 71353, 71356, 71358, 70517, 70519, 70521, 70582, 70510, 70511, 70528, 70533, 70542, 70548, 70555, 70575

South Texas

75928, 75932, 75933, 75966, 75977, 77614, 77611, 77626, 77630, 77631, 77632, 77639, 77662, 77670, 75930, 75948, 75959, 75968

View Zip Codes

We previously made credits available and waived overage charges for AT&T wireless customers with billing addresses and AT&T PREPAID customers with phone numbers in over 720 zip codes from August 26 through September 1.1

 

Louisiana:

70516, 70525, 70526, 70527, 70531, 70534, 70537, 70543, 70556, 70559, 70578, 70638, 70644, 70648, 70651, 70654, 71463, 70655, 70658, 71320, 71322, 71323, 71327, 71329, 71331, 71333, 71339, 71341, 71350, 71351, 71355, 71362, 71369, 70634, 70637, 70652, 70653, 70657, 70660, 70662, 70630, 70633, 70646, 70647, 70601, 70602, 70605, 70606, 70607, 70609, 70611, 70612, 70615, 70616, 70629, 70661, 70663, 70664, 70665, 70668, 70669, 70631, 70632, 70643, 70645, 71027, 71030, 71032, 71046, 71049, 71050, 71052, 71063, 71078, 70515, 70524, 70554, 70576, 70580, 71367, 70585, 70586, 71407, 71417, 71423, 71432, 71454, 71467, 70513, 70544, 70552, 70569, 70560, 70562, 70563, 70532, 70640, 70546, 70650, 70549, 70581, 70591, 71342, 71465, 71371, 71479, 71480, 70518, 70520, 70529, 70501, 70502, 70503, 70504, 70505, 70506, 70507, 70508, 70509, 70593, 70596, 70598, 70558, 70583, 70592, 71002, 71411, 71414, 71416, 71428, 71031, 71434, 71450, 71452, 71456, 71457, 71458, 71497, 71066, 71468, 71469, 71301, 71302, 71303, 71306, 71307, 71309, 71315, 71405, 71409, 71325, 71328, 71330, 71424, 71427, 71430, 71431, 71433, 71438, 71346, 71447, 71348, 71448, 71455, 71466, 71359, 71360, 71361, 71365, 71472, 71477, 71485, 71019, 71034, 71406, 71419, 71426, 71429, 71449, 71460, 71462, 71065, 71486, 70512, 70535, 70541, 70750, 70550, 71345, 70551, 71353, 71356, 70570, 70571, 71358, 70577, 70584, 70589, 70517, 70519, 70521, 70582, 70340, 70514, 70342, 70522, 70523, 70538, 70540, 70380, 70381, 70392, 70510, 70511, 70528, 70533, 70542, 70548, 70555, 70575, 71404, 71410, 71422, 71440, 71471, 71473, 71483

South Texas:

77457, 77465, 77428, 77483, 77419, 77440, 77414, 77415, 77458, 77422, 77456, 77404, 77542, 77541, 77566, 77531, 77432, 77480, 77482, 77463, 77486, 77516, 77455, 77468, 77515, 77431, 77437, 77467, 77453, 77534, 77554, 77420, 77577, 77488, 77551, 77430, 77555, 77563, 77444, 77550, 77552, 77553, 77510, 77443, 77568, 77517, 77461, 77590, 77592, 77511, 77448, 77436, 77460, 77583, 77512, 77591, 77451, 77417, 77539, 77481, 77578, 77650, 77435, 77574, 77518, 77573, 77617, 77549, 77546, 77459, 77471, 77565, 77454, 77584, 77545, 77598, 77469, 77581, 77479, 77434, 77623, 77058, 77588, 77062, 77586, 77406, 77089, 77053, 77464, 77489, 77209, 77059, 77047, 77497, 77507, 77034, 77487, 77048, 77075, 77085, 77477, 77478, 77485, 77496, 77498, 77045, 77504, 77505, 77035, 77071, 77061, 77051, 77031, 77587, 77572, 77407, 77033, 77099, 77096, 77476, 77502, 77054, 77025, 77441, 77017, 77571, 77087, 77074, 77501, 77508, 77655, 77083, 77036, 77021, 77072, 77503, 77402, 77514, 77401, 77081, 77030, 77411, 77536, 77005, 77523, 77506, 77023, 77082, 77012, 77004, 77046, 77098, 77522, 77006, 77063, 77547, 77494, 77011, 77042, 77450, 77027, 77094, 77057, 77003, 77056, 77002, 77019, 77010, 77077, 77640, 77029, 77202, 77204, 77206, 77207, 77208, 77210, 77212, 77213, 77215, 77216, 77217, 77219, 77220, 77221, 77222, 77223, 77224, 77225, 77226, 77227, 77228, 77229, 77230, 77231, 77233, 77234, 77235, 77236, 77237, 77238, 77240, 77241, 77242, 77243, 77244, 77245, 77248, 77249, 77251, 77252, 77253, 77254, 77255, 77256, 77257, 77258, 77259, 77261, 77262, 77263, 77265, 77266, 77267, 77268, 77269, 77270, 77271, 77272, 77273, 77274, 77275, 77277, 77279, 77280, 77282, 77284, 77287, 77288, 77289, 77290, 77291, 77292, 77293, 77297, 77299, 77001, 77052, 77203, 77024, 77201, 77015, 77007, 77520, 77020, 77474, 77079, 77413, 77491, 77492, 77218, 78933, 77530, 77661, 77665, 77009, 77026, 77013, 77008, 77473, 77521, 77055, 77043, 77466, 77080, 77028, 77018, 77423, 77562, 77022, 77092, 77449, 77084, 77049, 77078, 77622, 77091, 77016, 77493, 77093, 77597, 77076, 77580, 77040, 77041, 77560, 77088, 77641, 77643, 77037, 77050, 77044, 77039, 77642, 77095, 77705, 77038, 77065, 77086, 77315, 77064, 77060, 77532, 77396, 77619, 77067, 77611, 77433, 77032, 77066, 77410, 77070, 77651, 77205, 77418, 77014, 77429, 77069, 77627, 77346, 77325, 77347, 77538, 77629, 77090, 77073, 77068, 77338, 77613, 77582, 77713, 77379, 77725, 77447, 77391, 77710, 77707, 77339, 77388, 77630, 77377, 77445, 77345, 77639, 77535, 77373, 77336, 77383, 77387, 77446, 77484, 77704, 77720, 77726, 77702, 77375, 77631, 77701, 77575, 77365, 77706, 77533, 77386, 77703, 77337, 77389, 77670, 77393, 77380, 77564, 77708, 77357, 77362, 77355, 77561, 77662, 77381, 77659, 77353, 77385, 77382, 77632, 77626, 77426, 77354, 77302, 77384, 77657, 77372, 77519, 77306, 77880, 77327, 77301, 77305, 77316, 77615, 77304, 77363, 77333, 77614, 77625, 77585, 77868, 77374, 77303, 77656, 77328, 77612, 77376, 77368, 77318, 77356, 77378, 77369, 77371, 77326, 77663, 75933, 77830, 77358, 77873, 77875, 77335, 77331, 77616, 77340, 77332, 77664, 77660, 77624, 77876, 75928, 75956, 77351, 77359, 77341, 77399, 77342, 77343, 77344, 77348, 77349, 75979, 77364, 75990, 77334, 77320, 75942, 77350, 77360, 77367, 75966, 75934, 75938, 75960, 75951, 75936, 75932, 75862, 75939, 75865, 75845, 75977, 75851, 75931, 75980, 75941, 75856, 75968, 75949, 75929, 75834, 75901, 75926, 75948, 75904, 75902, 75903, 75915, 75944, 75930, 75937, 75959

See if Your Zip Code Was Covered

AT&T Offers Free Prepaid Device for Impacted Customers

September 1, 2020 12:15 p.m. CST

We know how important communication is, especially after a natural disaster like Hurricane Laura. In an effort to keep our customers connected, we are offering a free LG Arena 2* with a waived activation fee valid in store locations throughout Louisiana. This offer runs from August 28, 2020 through September 11, 2020.

 

 *Ends 9/11/20. Only at participating AT&T stores. Applicable taxes due at sale. Exclusions & restrictions apply. See store for details.

View More

Statewide Accessory Offer to Keep Customers Connected

August 27, 2020 1:50 p.m. CST

We are offering 25% off eligible power accessories to our customers across the entire state of Louisiana to keep them connected in the midst of this disaster. This offer is valid through September 5th at any of our stores.  

Payment Flexibility for Impacted Customers

August 26, 2020, 3:45 p.m. CST

In an effort to make sure our customers do not lose access to voice, internet and video capabilities during this disaster, our teams will work with customers on flexible payment arrangements if they notify us that they need assistance because of storm impacts.  This begins August 27, 2020. 

Video & Home Internet Customers

August 26, 2020 3:45 p.m. CST

Additionally, affected video and home internet customers can contact us at 1-800-288-2020, with questions about their service, questions about damaged equipment or to voluntarily pause their service to suspend charges. Legacy DIRECTV Customers can contact 1-800-531-5000 for questions about their service, questions about damaged equipment or to voluntarily pause their service to suspend charges.

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Donations

AT&T Makes Donations to Support Communities Impacted by Hurricane Laura

October 1, 2020 2:30 p.m. CST

AT&T and the AT&T Foundation are delivering $150,000[1] in donations to organizations in Louisiana to aid communities impacted by Hurricane Laura.

Learn More >>

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Preparation

5 Reasons Public Safety is Prepared for Hurricane Laura with FirstNet

August 26, 2020 6:45 p.m. CST

FirstNet has one mission. And that’s helping public safety achieve their mission. We’re at the ready to be there to support public safety’s response and recovery to Hurricane Laura. Our focus is on serving as public safety’s network partner to help first responders stay connected and operate faster, safer and more effectively when lives are on the line. Simply put, where public safety goes, we go.

Check out our latest blog post to learn 5 reasons first responders in Texas, Louisiana and other Gulf states are prepared to respond to Hurricane Laura with FirstNet.

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As You and Your Family Prepare for Hurricane Laura, Keep These Tips in Mind

August 26, 2020 9:15 a.m. CST

 
  • Keep your mobile phone battery charged. In case of a power outage, have other ways to charge your phone like an extra battery, car charger or device-charging accessory.
  • Keep your mobile devices dry. The biggest threat to your device during a hurricane is water.  Keep it safe from the elements by storing it in a baggie or some other type of protective covering.
  • Additional connection options. If necessary, try Wi-Fi calling for calling and texting. By connecting to Wi-Fi, you can call, text, and receive Visual Voicemails as you normally would. For more information on how to set up Wi-Fi calling check out http://att.com/wificall. 
  • Have a family communications plan. Choose someone out of the area as a central contact. Make sure all family members know who to contact if they get separated.
  • Program all of your emergency contact numbers and e-mail addresses into your mobile phone. Numbers should include the police department, fire station and hospital, as well as your family members.
  • Track the storm and access weather information on your mobile device. Many homes lose power during severe weather. You can stay up to speed as a DIRECTV customer, by streaming local weather channels using the DIRECTV application on your smartphone. Track the weather with other Weather applications too.
  • Camera phones provide assistance. Use your phone to take, store, and send photos and video clips of damage to your insurance company.
  • Text messaging. During an emergency situation, text messages may go through more quickly than voice calls because they require fewer network resources.
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AT&T Networks Prepare for Hurricane Laura

August 25, 2020 at 6:15 p.m. CST

 

We are closely monitoring and preparing for Hurricane Laura expected to impact Texas, Louisiana and other Gulf states. We have an arsenal of disaster response equipment and personnel on standby. Our preparation includes:

  • Topping off fuel generators.
  • Testing high-capacity back-up batteries at cell sites.
  • Protecting physical facilities against flooding.
  • Staging other emergency response and network recovery equipment in strategic locations for quick deployment following the storm.
  • Staging dedicated FirstNet deployable network assets for use by public safety agencies on FirstNet to request as needed.

As we have in the past, we have installed more generators at critical cell towers and switching facilities and move electronics essential to network operations above expected flood levels. Additionally, our Network Disaster Recovery (NDR) team is on standby and prepared to deploy assets if needed.

“Customers rely on us, especially during major storms," said Caleb Deerinwater, AT&T South Texas Vice President/general manager. “That's why we practice readiness drills and simulations throughout the year. And we do all we can to have our networks prepared when severe weather strikes. We’ve worked for the past few days to position equipment and crews and are ready to respond if needed. We’re also closely linked with public officials in their storm response efforts.”

The AT&T Network Disaster Recovery (NDR) program is one of the industry’s largest and most advanced disaster response programs. Our fleet includes hundreds of technology recovery and support trailers that can be quickly deployed to support customers and first responders.

Response equipment readied in the wake of an event includes:

  • Mobile cell sites and mobile command centers like Cell on Wheels (COWs) and Cell on Light Trucks (COLTs)
  • Emergency communications vehicles (ECVs)
  • Flying Cell on Wings (Flying COWs)
  • Drones
  • A self-sufficient base camp: This is complete with sleeping tents, bathrooms, kitchen, laundry facilities, an on-site nurse and meals ready to eat (MREs).
  • Hazmat equipment and supplies
  • Technology and support trailers to provide infrastructure support and mobile heating ventilation and air conditioning
  • Internal and external resources for initial assessment and recovery efforts

Just as we prepare, we encourage residents to do the same. Additional information and tips for disaster preparedness can be found at https://about.att.com/pages/disaster_recovery. 

*About AT&T Communications

We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the nation’s fastest wireless network.** And according to America’s biggest test, we have the nation’s best wireless network.*** We’re building FirstNet® just for first responders and creating next-generation mobile 5G. With a range of TV and video products, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve nearly 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2020 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. FirstNet and the FirstNet logo are registered trademarks and service marks of the First Responder Network Authority. All other marks contained herein are the property of their respective owners.

**Based on analysis by Ookla® of Speedtest Intelligence® data median download speeds for Q2 2020. Ookla trademarks used under license and reprinted with permission.

***GWS OneScore, September 2019.

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Photos & Videos

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FirstNet and AT&T Get to the Areas Affected by Hurricane Laura-YoutubeVideoText

FirstNet and AT&T Get to the Areas Affected by Hurricane Laura
The FirstNet One Aerostat is Deployed for Hurricane Laura Relief-YoutubeVideoText

The FirstNet One Aerostat is Deployed for Hurricane Laura Relief
Hear from AT&T Customers In The Aftermath of Hurricane Laura-YoutubeVideoText

Hear from AT&T Customers In The Aftermath of Hurricane Laura
AT&T Supports Network and Customers after Hurricane Laura-YoutubeVideoText

AT&T Supports Network and Customers after Hurricane Laura
AT&T FirstNet arrives in Lake Charles | AT&T-YoutubeVideoText

Watch the FirstNet Team in Action as they Restore Service
AT&T’s Network Disaster Recovery Team is Taking Safety Precautions | AT&T-YoutubeVideoText

AT&T’s Network Disaster Recovery Team is Taking Safety Precautions
AT&T Employees in Lake Charles Are Assisting the Community | AT&T-YoutubeVideoText

AT&T Employees in Lake Charles Are Assisting the Community
FirstNet and AT&T Give an Update on Hurricane Laura Relief-YoutubeVideoText

FirstNet and AT&T Give an Update on Hurricane Laura Relief

Resources:

Business Continuity Page 

Tips and Resources: Planning for Natural Disasters